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Customer Care Specialist

Customer Care Specialist. 


The ideal candidate has a passion for home decor and will go above and beyond to help our customer. With a strong work ethic and the ability to learn new systems quickly, the Customer Care Specialist will head up all customer inquiries, manage the fulfillment of drop-ship orders through to delivery & ensure website reflects accurate shipping information. This self-motivated individual will work closely with the entire Rug & Weave team and will build relationships with our customers. 

Job Requirements:

- Minimum 3 years customer service experience

- Effective communicator through email, telephone and in person and ability to handle difficult situations through to resolution.

- Understanding of sales principles and customer service best practices

- Excellent organizational skills 

- Extremely proficient at typing and  

 

Full Time - 30-40 hours / week, paid hourly.

Availability - Monday - Friday, 9:30 am - 4:00 pm

 

Please email careers@rugandweave.com to apply! 

We thank everyone who applies! Only those chosen to move forward in the process will be contacted!

Hope to hear from you soon!

Rug & Weave is an equal opportunity employer—we value diversity, inclusion, and respect in the workplace. Candidates of all backgrounds are encouraged to apply, regardless of gender, sexual orientation, religion, ethnicity, background, or disability.

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