Customer experience and satisfaction is of utmost importance to us at Rug & Weave. We aim to answer every email within 2 business days and respond to customer inquiries on Facebook and Instagram DM within 24 hours. Kindly review our shipping and return policy, and let us know if you have any questions!
All shipments are sent via UPS or Canada Post expedited parcel with tracking provided.
All Gus* Modern furniture is shipped directly from Toronto, and will arrive to all Canadian locations within 4-8 business days. Please note that our furniture shipments are doorstep only delivelies - where the furniture will not be brought into your home by the delivery personal. If you live in an aparment building, the shipment will be brought into the lobby. White glove delivery is available upon request at an additional charge. White glove delivery includes upacking, assembly and garbage removal. Please contact us for details.
We have select Gus* modern styles in our retail store that are available for purchase.