Portia Leather Rug

::Shipping in Canada & US::

:: Returns in Canada & US::

• If for any reason you are not satisfied with your purchase, please contact us within 14 days of receiving your product(s) to obtain return information.
• A store credit will be issued to you in the form of a gift card once we receive your returned product(s). Your store credit never expires, and can be used on any future purchase(s).
• We will happily accept returns of unused items in the same condition in which they were shipped. 
• The shipper is responsible for the costs associated with returning the item(s). 
• Please email hello@rugandweave.com for return shipping address prior to shipping your product(s) back. 
• All clearance items are final sale.

:: International Returns::

All international sales are final sale

All Rugs:

We consider our rugs to be lifetime investments, and it’s never been easier to keep them in tip-top shape by following a few of these simple instructions and tips. Red wine? Dried Mud? No problem, we’ve got a solution for that:

Weekly Routine:

 - vacuum rugs regularly to remove dirt and loose fibres, ensuring particles don’t get lodged deeply in the pile
-  unrefined wool piles (ie. Our Beni Ourains) can sometimes shed natural fibres, but don’t be alarmed. Simply lightly vacuum, and the shedding will subside eventually.
-  if your new rug has a thinner construction, add a rug pad to help reduce slippage and wrinkling

Uh Oh, I spilled:

- act quickly on liquid stains to ensure they don’t dry into the rug fibres. Use paper towel or a clean cloth to soak up the stain until there’s no more liquid, and then blot with warm soapy water and air dry. For tougher spills like wine or juice, apply some white vinegar to your soapy water solution.
- for any materials that are solid or dried into the rug— mud, mac and cheese, makeup, to name a few—scrape off the matter before blotting with a solution of warm soapy water and air dry.

Pets? Oh how we love them:

- for pet stains we recommend a pet cleaner (ie. Scout’s Honor Natural Pet Cleaner), or a solution of white vinegar mixed with water and soap.
- sprinkle baking soda on the area and leave overnight to absorb any lingering odors. Vacuum up in the morning.

Expert Help:

- for larger stains, or yearly deep cleans, we recommend taking your rug to a professional rug cleaning service.