::Shipping in Canada & US::
All shipments are sent via UPS or Canada Post expedited parcel with tracking provided.
- You can expect to receive your order within 3-6 business days from the date your order is placed.
- Shipping is FREE on orders over $150. $10 flat rate shipping for all orders under $150 in Canada, and $15 for all US orders.
:: International Shipping Rates ::
Please reach out to us for a quote on international rates to your specific country prior to purchasing. Kindly send us your full address to allow us to provide the most accurate rates.
:: Returns::
- If for any reason you are not satisfied with your purchase, please contact us within 14 daysof receiving your product(s) to obtain return information.
- A store credit will be issued to you in the form of a gift card once we receive your returned product(s). Your store credit never expires, and can be used on any future purchase(s).
- The shipper is responsible for the costs associated with returning the item(s).
- Please email hello@rugandweave.com for return shipping address prior to shipping your product(s) back.
All items in our clearance section are final sale
Please note that the policy below for rug purchases does not apply during our 25% off Storewide Sale begining March 18th. Rugs purchased during the sale are eligible for store credit only.
::All Rugs in March:: (excluding purchases during our Storewide 25% off Sale)
All Rugs: From Feb 28th to March 31st, we are offering free shipping & free returns on all regular priced rugs for Canadian and US customers! All regular priced rug purchases will also be eligible for a full refund. This means if you'd like to return your rug for any reason, we'll send you a UPS return label. You'll simply print it out, attach to the package, and drop off at UPS. We'll then issue a refund to your original payment method once the rug is received by us!
All rugs in our Clearance section are final sale.
:: International Returns::
All international sales are final sale.
